What type of training does Cedaron offer?
Cedaron offers both onsite and Web-based training that provides instructions in software navigation, system reporting, and system access and security.
What is included in your annual product support?
Cedaron has an excellent support contract that covers unlimited customization, customized report creation, software upgrades, upgrades for registry version changes, and 24x7x365 technical support via email or our phone number at +1 (800) 424-1007.
Do you charge for custom reports?
No, report building is included in your annual support agreement.
How difficult is it for us to build our own reports?
A powerful SQL Database on the back-end allows for analysis of a single registry or across multiple registries simultaneously. Once you use our easy-to-use step-by-step wizard to create a report, the report is memorized and stored for future use.
If I have legacy data from another vendor, is Cedaron able to convert that data and bring it into the CardiacCare database?
Yes, Cedaron can do a data conversion of your legacy data regardless of your past vendor. There is a charge per version for the conversion. Please contact our sales staff for a quote at +1 (800) 424 1007.
If I already have CardiacCare for ACC PCI and would like to add ACC ICD, how hard is it for me to learn the new registry?
Since we use the same user "GUI," regardless of registry, learning new registries is a snap! The look and feel of all data forms is consistent regardless of registry.
When I am getting ready to harvest my data, how easy is it to locate missing data fields?
Cedaron's CardiacCare has a very easy method for locating missing information. There is no searching through data forms question by question to find the missing fields. Simply run Data Completeness to locate what fields are missing, and with the click of a button, you will be hyperlinked to those fields.
If I enter data in one registry, can it be shared with other registries?
Yes, Cedaron's CardiacCare does have interoperability allowing for cross population of data between registries.
Can the CardiacCare software be interfaced to my hospital systems, including my Hemo Vendor?
Yes, we can interface to all Hemo Vendors. Cedaron also offers ADT and Custom Surgery interfaces.