Follow their plan of care, wherever your patients are.
| Seamless for Therapists |
- Video & in-person workflows
- Automated scheduling & compliance
- Secure tap to join
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| Easy for Patients |
- Mobile-friendly
- Nothing to download
- Automated scheduling & reminders
- Secure tap to join
|
| Secure for All |
- HIPAA-compliant
- SOC 2 Type II attestation
- Fully encrypted data
- 99.9% uptime guaranteed
|
Whether you want to reduce no shows or remove roadblocks for patients who just can’t make it to the clinic, you need a thoughtfully planned telehealth solution that is secure and easy to use.
CONNECT Telehealth is designed for patient satisfaction and therapist efficiency. Its human touch points are intentionally simple to keep the focus on personal connection and treatment goals, instead of troubleshooting technology that is better suited for a business call or virtual game night.
Behind-the-scenes, CONNECT Telehealth bridges patient care and documentation with highly secure, HIPAA-compliant messaging and video. Fully integrated therapist workflows deliver a seamless provider experience, even if the schedule or plan of care contains a mix of virtual and in-person visits.
SECURE FOR ALL
Healthcare needs more than teleconferencing. CONNECT Telehealth provides HIPAA-compliant messaging, video, and storage. Cedaron holds SOC 2 Type II attestation for additional peace of mind.
- Data is fully encrypted in transit and at rest; no data leaves the country
- 99.9% uptime, guaranteed
- User verification and authentication are enforced by your organizational policies
- Bonus: The IT relationship is consolidated with Cedaron, which means you have just one help desk to contact when you need support. Support is available 24/7 and provided by our on-staff team in the U.S.
EASY FOR PATIENTS
CONNECT Telehealth is remarkably easy to use, even for people who are new to virtual visits. Simply tap the invite link when it’s time to join; no apps to download or plugins to install.
- Mobile-friendly and available on any of device that supports a modern browser. Patients can use their desktop, tablet, or phone…whichever is most comfortable. PC, Mac, Android, and iOS are all supported.
- Patient verification and authentication uses information that makes sense. No weird, auto-generated passwords that are tricky to remember.
- Automated text and email reminders reduce no-shows and allow them to confirm the appointment with a single tap.
SEAMLESS FOR THERAPISTS
Whether you’re providing care in person or over video, everything is in one place. CONNECT Telehealth launches from the CONNECT Rehab EMR to provide a seamless workflow across scheduling, patient care, documentation, and compliance. CONNECT also works with major EHRs so you don’t have to juggle multiple systems for different types of visits.
- See your full schedule at a glance, regardless of visit type. Telehealth appointments are color-coded and automatically created in CONNECT Scheduler (Cedaron includes the HL7 scheduling interfaces).
- Dashboard shows your daily appointments and notifies when a patient is in the virtual waiting room.
- Join the telehealth visit with a single click. The episode of care will automatically create the documentation workflow and compliance for the visit.
- Compliance notifications automatically adjust according to Medicare and other payer rules for different types of visits. You don’t need to keep all this in your head or on sticky notes all over your desk.
- The “lock & push” for billing already contains the CCI edits.
Connect with patients who can’t see you in person and keep them moving toward their goals.
